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Privacy Policy

Privacy Policy

Introduction

At Accessories by Park Lane, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

Last updated: July 24, 2024

This Privacy Policy describes how Accessories by Park Lane ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from accessories-by-park-lane.myshopify.com (the "Site") or otherwise communicate with us. By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

Information We Collect

Directly from You

  • Contact Details: Name, address, phone number, email.
  • Order Information: Billing address, shipping address, payment confirmation, email address, phone number.
  • Account Information: Username, password.
  • Shopping Information: Items viewed, cart contents, wishlist.
  • Customer Support Information: Information provided in communications with us.

Through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, network connection, IP address, and other interaction details.

From Third Parties

We may obtain information about you from third parties, including vendors such as Shopify and payment processors.

How We Use Your Information

  • Provide Services: Process payments, fulfill orders, send notifications, manage accounts, arrange shipping, and facilitate returns and exchanges.
  • Marketing: Send promotional communications and show advertisements tailored to your interests.
  • Security: Detect and prevent fraudulent, illegal, or malicious activities.
  • Communication: Provide customer support and improve our Services.

How We Share Your Information

  • Service Providers: Vendors who assist in operating our business.
  • Legal Requirements: When required by law or in response to legal processes.
  • Business Transfers: In connection with business transactions like mergers or acquisitions.

Cookies

We use cookies to improve our Services and provide a better user experience. For details, see Shopify Cookies. You can control cookies through your browser settings, but blocking cookies may affect your experience on our Site.

User Generated Content

Content you post on public areas of the Services is public and accessible by anyone. We do not control who accesses this information and cannot ensure its privacy or security.

Third Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices or content. Review their privacy policies before providing any personal information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us to request deletion.

Security and Retention

We implement security measures to protect your information and retain your personal data only as long as necessary to fulfill the purposes for which it was collected.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to the processing of your data.
  • Restriction: Request restriction of processing.
  • Portability: Request transfer of your data to another party.

To exercise these rights, please contact us at:

  • Email: orders@parklaneonline.com
  • Phone: 01423 868362
  • Address: Accessories by Park Lane
    CARLSHEAD BUSINESS CENTRE
    PADDOCK HOUSE LANE
    SICKLINGHALL
    NORTH YORKSHIRE
    LS22 4BJ

Contact Us

If you have any queries, we are always just an email or phone call away. We're here to assist you with any questions about our products, orders, or exhibitions.

Phone: 01423 868362

Email: orders@parklaneonline.com

Office Hours: Monday to Friday: 8AM - 4PM

We look forward to hearing from you!